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About JoraPh Managed Services Ltd

JoraPh Managed Services is a UK based database support business, providing outstanding support services across both Oracle and SQLServer database technologies.

  • JoraPh supports all versions of Oracle databases, from 8i to 12c, (currently evaluating 18c).
  • JoraPh supports Microsoft SQL Server database technologies from SQL 2000 to SQL 2016
  • JoraPh adopts a “can do” approach to its customers, and prides itself on delivering a flexible and proactive service, ensuring its customers databases are “fit for purpose”.
  • JoraPh works closely with its customer, in order that “issues” or “problems” seen at a database level, can be dealt with swiftly and efficiently, either inside or outside of normal working hours.
  • JoraPh does not just provide reactive support. By monitoring customer’s databases on a 24 x 7 basis, problems or issues can be seen early and resolutions put in place, in order to address any unforeseen outages or downtime.

JoraPh’s Mission Statement is 

  • We strive to make the customers database systems robust and secure, and as such, we will proactively maintain and monitor the database systems to prevent any potential issues;
  • We will accurately diagnose and forecast the database system health and capacity to maximize the ROI for the whole system;
  • We will quickly respond to stakeholder's support request(s) to facilitate the changes required.

Oracle ODA
 

ODA

database support
oracle MS SQL Server

support when you need it

Service Levels
Dedicated Support

4 levels of support

Consultancy
Understanding your business

Solving complex problems

Health Checks
Non-invasive checks

Treating your data seriously