The Oracle Environment Experts
Oracle Rdb Expertise and Support
The Rdb environment is complex and requires a range of skills and experience to manage effectively the database, systems and applications. Whilst monitoring tools can provide some cover, the majority of tools still require experts to identify and correct a system when it fails or is close to failing.
Legacy environments and older applications, whilst stable, usually perform a specific function that is unchanging. As skill sets move forward to newer platforms and sexier technology, organisations find it increasingly difficult to justify the cost of upgrading or migrating to a new system or have difficulty in retaining the skills sets required to maintain and support the legacy applications or systems.
Usually technical support skills are not required full time for development environments. But, if the infrastructure fails, organisations can be paying for expensive development staff whilst waiting for the environment to be fixed and bought back on line. However, the alternative is to have an expensive resource structure supporting a resilient system that only fails occasionally.
24/7 hour cover can also be required for organisations operating round the clock services, have bases in other countries and require ‘always on’ access or routine data sharing. The cost of operating technical cover for such system scenarios can be both expensive and resource hungry as shifts need to cover a full 24 hour cycle rather than the traditional ‘during office hours’.
Organisations are very sensitive over system access and traditionally this has lead to many organisations maintaining extensive support structures to identify problems, manage downtime and disruption to the environment. However, technology and telecommunications are now able to improve support and reduce the cost and risk inherent in many of today’s Rdb environments.