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Oracle Managed Services What's in it for me? Immediate a­nnual costs savings. See comparison chart. Zero employee downtime. No breaks, no holidays, no staff shortages or new recruitment fees to worry about. Better performing systems. Proactive database management from JoraPh concentrating on prevention not cure. More experience than a single DBA can offer. Fixed costs, lower risks and rapid results! ­ Download brochure here. ­­ ­­

Oracle Support Desk - How it works

Our Oracle Support Desk is a support system designed to improve system performance and assist end users with technical and functional questions and problems on Oracle Database Software.

The JoraPh Managed Services Team provides you with a single point of contact, up to 24 hours a day, seven days a week, where you can obtain Oracle database support by telephone, e-mail or on-site.

Our support desk tool enables us to log, monitor and report on Oracle database activities into a detailed database, allowing the support desk team to conduct comprehensive reporting on Oracle support activities.

Step 1:
JoraScope Oracle Database Health Check - Discover, document and assess the current condition of the Oracle Database(s)
Step 2:
Remediation – Correct problems with existing Oracle infrastructure and improve your current database performance 
Step 3:
Database performance and infrastructure monitoring
Step 4:
Oracle Support – support for your staff on Oracle database problems or queries
Step 5:
Oracle Licencing Support – ensuring your ongoing compliance with your Oracle licence agreements 

Note: The JoraScope Health Check not only improves system performance, it also demonstrates your current Oracle licensing compliance position.