Customer Feedback

“We have developed a good relationship with JoraPh, who provide excellent support and services to our own Oracle DBA team. We have found Joraph technical staff to be knowledgeable, flexible and responsive to our requirements”

“…JoraPh has increased the speed of the entire business process, removed our reliance on internal mail, reduced errors and administration time, improved fraud monitoring, and reduced our costs significantly.”

“We engaged with JoraPh because of their impressive technical experience within the Oracle environment, and this, combined with the flexible approach to the business requirements that we had, gave us a great comfort factor in JoraPh delivering the solution required.

I am pleased to say that we made the correct decision, and I would have no hesitation in recommending JoraPh to other companies who require Oracle specialists.”

“We engaged with JoraPh in May 2007… As our Oracle database infrastructure grows, I am sure that the support and advice that JoraPh give us will prove even more valuable.”

“JoraPh has a wealth of experience within its ranks, I am very satisfied and happy to recommend JoraPh to others.”

“JoraPh has proved itself to be an asset to my team and has brought with it a wealth of enterprise level Oracle architecture, troubleshooting and performance tuning skills and experience. The company approach of employing ex-Oracle skills meant that I had confidence from the outset that the recommendations and decisions made were the ones I would have received from Oracle directly. During the 2 year engagement JoraPh have met all my expectations and all of their deliverable deadlines.”

“Very professional and helpful. I have been very satisfied.”

“A really big thank you for all the work you have put into the project. I don’t know where we would have been without all your help and advice. It’s been a real pleasure working with you.”

"Thanks for the superb job you've all done on the 10g implementation. I'm delighted with what you've achieved! This achievement - and especially your collective effort and teamwork - has been recognised across the business.”

"We chose JoraPh because JoraPh were able to demonstrate in the early stages, a complete understanding of our requirements, and a “partnership” approach to the delivery of the new systems. JoraPh employ an outstanding technical team, with vast Oracle experience, and importantly how this integrates with third party systems. For our particular requirements, we required an upgrade of the IBM P series Hardware, plus an Oracle upgrade from 8i to 9i. With JoraPh’s help we were able to plan, implement, and test the system to a fully working structure, within a two month period. JoraPh have continued to support us on this project, by a remote facility to the system, ensuring any minor changes required are administered quickly and efficiently. All in all, this was a well managed and professionally delivered solution.”

“We engaged with JoraPh in May 2007,to provide a health check and consultancy services, on an Oracle 10g RAC system, running a billing database for the company. The advice and guidance given by JoraPh since this time has been comprehensive and also totally flexible. At the end of 2007, we signed a contract for JoraPh to provide a remote managed service for the RAC system, in terms of proactive monitoring, and a telephone help desk.

This has helped our own DBA team whose main priority is the support of the system, as opposed to specifically the Oracle database. Any queries on the database have been spotted early via the remote monitoring, and the help desk provides answers and advice to general day to day requirements.

As our Oracle database infrastructure grows, I am sure that the support and advice that JoraPh give us will prove even more valuable.”